Privacy Policy

Effective Date: July 30, 2026

At 520 Plumbing LLC (“520 Plumbing,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when using our website or services.

Information We Collect

We may collect the following information when you contact us or request services:

  • Name
  • Phone number
  • Email address
  • Service address
  • Billing information (when applicable)
  • Details related to your plumbing service request
  • Any other information you voluntarily provide

How We Use Your Information

We use your information to:

  • Schedule and provide plumbing services
  • Respond to inquiries and estimate requests
  • Communicate about appointments and service updates
  • Send invoices, estimates, and receipts
  • Improve our customer service and website
  • Comply with legal obligations

Text Messaging (SMS)

If you provide your mobile phone number, you may receive text messages related to your service, including appointment confirmations, reminders, technician arrival notifications, estimate updates, and customer support communications.

Message frequency varies based on your interactions with us. Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS messages at any time by replying STOP to any text message. For assistance, reply HELP or contact us directly.

We do not sell, rent, or share your mobile phone number or SMS consent information with third parties or affiliates for marketing purposes.

Information Sharing

We may share your information only when necessary to:

  • Process payments
  • Provide requested services
  • Work with trusted service providers who assist in operating our business
  • Comply with legal requirements

These providers are required to protect your information and use it only for the services they perform on our behalf.

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.

Cookies and Website Analytics

Our website may use cookies or analytics tools to better understand how visitors use our website and to improve the user experience. You can disable cookies through your browser settings if you choose.

Your Privacy Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information below, subject to applicable legal requirements.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

520 Plumbing LLC

Phone: (520) 328-5846

Website: https://520plumbingllc.com

Email: info@520plumbingllc.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.